Entero Healthcare Solutions Ltd. its affiliated companies within India (“we” or “Entero Healthcare solutions”) are committed to protecting and respecting your privacy in accordance with applicable laws and regulations. This Policy (together with our terms of use and any other documents referred to in it) sets out what kind of personal data we collect from you or that you provide to us, how it is processed, with whom it may be shared, and what choices you have regarding the use of your information. You hereby agree and consent to Entero Healthcare Solutions collecting, processing, using, disclosing, transferring, and retaining your personal data in accordance with the provisions of this Policy in full by clicking on the I Accept button or any equivalent, or by using any section of the Entero Healthcare Solutions website (Website), or by supplying any personal data to us, or by us accumulating your personal data via the ways specified below.
Personal Data we may collect from you
We may collect and process the following about you:
Personal data (along with sensitive personal data) that you supply to us through this Website, over the phone, via email, in person, or in other modes of interaction with us, such as your name, picture, address, gender, date of birth, ID number, telephone number, email address, product use behaviors, and payment information, including but not limited to your name, picture, address, gender, date of birth, ID number, telephone number, email address, and payment information (e.g. credit or debit card information).
Cookies
Cookies are used by the Website to differentiate you from other users. A cookie is a tiny file that is sent along with pages from the Website and saved on your device’s hard drive by your web browser. If a cookie is set, the information saved in it can be transferred back to our servers when you visit the Website again. You consent to the usage of cookies by using the Website. You can disable all or certain cookies in your web browser’s settings. This, however, may limit the operation of our Website or your ability to access it.
Uses made of the information
We may use information held about you for the following purposes:
- To ensure that content from the Website is presented in the most effective manner for you and for your device, such as by developing, personalizing, and providing advertising and experience tailored to your interest.
- To provide you with information, products, or services that you request from us or which we feel may interest you, such as, by sending promotional e-mail messages, newsletters, and promotional SMS messages and contacting potential product testers.
- To provide you with information, products, or services that you request from us or which we feel may interest you, such as, by sending promotional e-mail messages, newsletters, and promotional SMS messages and contacting potential product testers.
- To deliver samples, premiums, products, and information, or develop new products and services
- To allow you to participate or enroll in interactive features, contests, programs, or offers of our service when you choose to do so.
- To notify you about changes to our service or products.
- To respond to your queries, feedback, suggestions, complaints or comments.
- To make available a service through which you can receive text or other types of messages from Entero Healthcare solutions such as SMS on your mobile device.
- To ensure compliance with company policies, regulatory obligations, and applicable laws.
- To carry out research, planning, and statistical analysis.
- To assess your suitability as part of Entero Healthcare solutions’ hiring and recruitment process.
- For accounting, risk management, compliance, and record-keeping purposes.
- For any other legitimate business purposes.
- Except you inform us otherwise, we may use your information to send you information about items and services that could be of interest to you, and we may contact you about them. Furthermore, any personal data collected through the purchase of our online products may be used to facilitate payment for purchases, subject to any privacy policies provided individually on the online store site. You may revoke your agreement to receive promotional or marketing materials at any time by contacting us using the information provided at the foot of this Policy or by clicking on the “unsubscribe” link included in the relevant email or message. Please note that even if you unsubscribe, we may still send you service-related communications, such as receipts for product purchases.
Disclosure of your information
Entero Healthcare Solutions will take all reasonable precautions to prevent unauthorized disclosure of your personal information. For any of the reasons indicated herein, your personal data may be transferred, disclosed, and processed by any member of the Entero Healthcare solutions group, including, but not limited to, our ultimate parent company and its subsidiaries.
In addition, your personal data may also be disclosed to or shared with:
- Our business partners and colleagues for a co-promotion or joint program with Entero Healthcare Solutions and their related firms.
- Our trusted third-party advertising, marketing, and promotion agencies assist us in delivering and analyzing the performance of our advertising campaigns, events, and promotions.
- On behalf of Entero Healthcare solutions, our reliable party service providers handle a number of company operations, such as fulfilling service and product orders and answering inquiries, hosting websites, data handling and distributing our email or other correspondence, handling payment transactions, and so on.
- Providers of web analytics tools, such as Google.
- Remarketing services from a third-party provider, such as Google’s “Customer Match” and Facebook’s “Custom Audience” to display ads (this means we may upload the contact information to third-party vendors who perform remarketing services on our behalf).
- Third parties who are obligated to supply a product or service to you, such as a delivery or postal service.
- Healthcare provider’s data intermediaries, IT system suppliers, banks and financial institutions, as well as internal and external consultants and professional advisers.
- Other parties that Entero deems necessary for the above-mentioned reasons, such as third-party training academies, centers, or any educational institutes or accreditation authorities with which we may work to deliver training and seminars.
Further, we may disclose your personal data to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If Entero Healthcare Solutions or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- To protect and defend the rights and property of Entero Healthcare solutions (including enforcing our terms and conditions) and conduct investigations into possible breaches of applicable laws, and to protect against fraud and any technical or security vulnerabilities.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or meet enforceable government requests whether within or outside Singapore.
- In sharing your personal data, we endeavor to ensure that the third parties and our affiliates keep your personal data secure from unauthorized access, collection, use, disclosure, or similar risks and retain your personal data only for as long as they need your personal information to achieve the abovementioned purposes. In disclosing or transferring your personal data to third parties and our affiliates located overseas, Entero Healthcare solutions take steps to ensure that the receiving jurisdiction has in place a standard of protection accorded to personal data that is comparable to the protection under or up to the standard of the laws of the country of residence or that other adequate safeguards are in place, including but not limited to contractual protections between Entero Healthcare solutions and the receiving party.
Retention
Entero will only keep your personal data for as long as it is necessary to fulfill the reason for which it was obtained, Entero’s legal or business objectives, or as required by applicable laws, in accordance with Entero’s general retention policy Information that is no longer required is either permanently anonymized (and the anonymized data is kept) or safely destroyed.